1. Shipping Services
   mathewsstylegroup.com offers product delivery services, supporting both domestic (within the U.S.) and international shipping. We select the most appropriate shipping method based on your order details, delivery address, and logistics arrangements, striving to ensure that your items arrive safely and on time.
2. Order Processing Time
   Once your payment is confirmed, it typically takes 1–3 business days to review your order, prepare the items, and arrange for shipment. Processing times may be extended during holidays, periods of high order volume, or due to other exceptional circumstances.
3. Domestic Shipping Time
   Orders within the United States typically arrive within 3–7 business days after shipment. Actual delivery times may be affected by factors such as remote locations, adverse weather, holidays, or other uncontrollable circumstances.
4. International Shipping Time
   mathewsstylegroup.com provides international shipping; the available destinations are listed at checkout. International orders generally arrive within 7–15 business days after shipment, though deliveries to remote areas or shipments subject to longer customs clearance processes may take additional time.
   Please note that these timeframes are estimates and do not constitute a guaranteed delivery date.
5. Shipping Carriers
   Depending on the destination, package specifications, and service availability, we may utilize various shipping carriers, such as USPS, UPS, FedEx, DHL, or local logistics partners. The specific carrier for your order will be indicated in your shipment details and tracking information.
6. Shipping Costs
   Shipping costs are calculated and displayed at checkout based on the delivery address, package weight, chosen shipping method, and other relevant factors. Any free shipping offers or other promotions will be subject to the terms and conditions published on our website at the time of your order.
7. Import/Export and Customs Regulations
   All domestic and international shipments are subject to applicable import/export laws, customs regulations, and transport safety requirements.

• Export Requirements: We will prepare the necessary documentation for your order and shipment in compliance with applicable regulations and export restrictions.
• Import Requirements: International packages may be subject to inspection by customs authorities in the destination country; the final release of the shipment is determined by those customs agencies. – Duties and Taxes: International orders may be subject to import duties, value-added tax (VAT), customs clearance fees, or other local charges. Unless otherwise explicitly stated at checkout, such costs are generally the responsibility of the recipient, in accordance with local regulations.
• Shipping Restrictions: We may be unable to provide shipping services to certain destinations or for specific items that are prohibited by law from being imported, exported, or transported.

8. Shipment Tracking
   Once your order has been dispatched, we will provide tracking information whenever available. You may check the status of your package via the logistics provider’s website. Please note that there may be a delay in the updating of tracking information; the latest records from the carrier should be considered the most accurate.
9. Address and Delivery Issues
   Please ensure that your shipping address, contact phone number, and postal code are accurate before placing an order. Delays or returns resulting from incorrect addresses, an inability to reach the recipient, customs inspections, or the absence of a recipient to sign for the package may affect delivery timelines. If there has been no update on your package’s tracking status for an extended period, please contact us promptly.
10. Delays and Force Majeure
    Delivery may be delayed due to adverse weather, natural disasters, disruptions to flights or transport services, customs inspections, public events, or other factors beyond our control. While we will assist in checking the status of your package to the best of our ability, we cannot guarantee that all orders will arrive by the estimated delivery date.